GeekTech
Tuesday, November 13, 2007
Remote Support
I started using something new on my computer. It's called Logmein.com. This is a website that provides free remote control to your PC from anywhere in the world. All you need is your PC on and another PC to connect via the internet. I've been looking for help solutions to provide remote support to anyone in need. I just had someone call me the other day with a problem that only I could fix in person or through remote support. Unfortunately, I cannot find a fully free program that will let me provide remote support. All I can find is this free TRIAL crap! I want this permanently, not for 30 days. Most people will just think about Remote Assistance from XP but it is so complicated that most people can't even mess with that. Currently, there are about 7 different remote applications installed on this PC that I am testing to see which one I like the best. The only problem is that the client computer must have the software installed for it to connect. I do not want this because that is more of a hassle.
I will probably post on "how to make a Remote Assistance Invitation and send it to someone".
I will probably post on "how to make a Remote Assistance Invitation and send it to someone".
2 Comments:
This is the remote support software I use. Not free, but cheap: $35/mo. It paid for itself the first time I used it.
I tried some of the free ones. Some of them are alright, but for professional support (which is what my business is all about) they lack of features/ease-of-use I need.
Instant Housecall is a straight forward install, much more than remote assistance. Might fit the bill for you. Good luck with yoru search.
Have you tried Crossloop? I heard that's pretty good too
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